Australia

Credit Note

Credit Notes are used for the returning of goods into your store, but instead of giving them back the tender they purchased with, you give them a Credit Note to the value of those goods in your store. It acts like a Gift Voucher in that it cannot be redeemed for cash, and must be spent in your store.

Credit notes can be redeemed at any store if your POS terminals are connected over a VPN Internet Connection. You can also set the validity period and pre-program up to 10 reasons why the customer has been issued with a Credit Note.

Customers can return goods, but the money is kept within the store
All Credit Notes are trackable within Idealpos for correct balance value
Helps to keep customers loyal
Customers are more confident on initial purchase knowing there is a system in place
Allow customers to use Credit Notes at other sites